1. Conceptual Modelling
Definition of the Field Service planning framework, decision processes, actors, constraints and objectives.
Project PID2025-172989OB-I00 · OMASCED-SABIA
The research that led to these findings received funding from MICIU / AEI / 10.13039/501100011033 and ERDF/EU with Ref. PID2025-172989OB-I00
OMASCED-SABIA
The project is organized into eight interconnected Work Packages covering conceptual modelling, data, optimization, Artificial Intelligence, software development, validation, coordination and dissemination.
36 months · 8 Work Packages
OVERVIEW
The OMASCED-SABIA Work Plan follows a progressive methodology in which conceptual and data foundations support the development of advanced optimization and Artificial Intelligence methods, which are then integrated into a Decision Support System and validated through representative Field Service scenarios.
The first stages of the project focus on understanding Field Service planning processes, defining the decision framework and identifying the information and data required to support advanced planning and scheduling.
Subsequent stages develop optimization models and intelligent algorithms, integrate them into a software platform and evaluate the resulting solutions through computational experiments and pilot applications.
METHODOLOGY
Definition of the Field Service planning framework, decision processes, actors, constraints and objectives.
Identification, structuring and management of heterogeneous data required for adaptive and intelligent decision-making.
Development of mathematical models, metaheuristics and Deep Reinforcement Learning approaches for multi-objective planning and scheduling.
Integration of models, algorithms and real-time data into an advanced software environment for operational decision support.
Experimental evaluation of the proposed approaches and validation through representative Field Service use cases.
WORK PACKAGES
Definition of the conceptual framework, scope and structure of Field Service planning and scheduling problems in dynamic environments.
Analysis of planning processes, decision levels, operational constraints and information flows involved in Field Service management.
Definition of data sources, data structures, integration mechanisms and governance principles required to support intelligent planning.
Analysis of existing Operations Research and Artificial Intelligence approaches applicable to Field Service planning and scheduling.
Development of multi-objective models, metaheuristics and Deep Reinforcement Learning algorithms for adaptive decision-making.
Design and implementation of the advanced Decision Support System integrating data, models, algorithms and operational information.
Experimental validation of the proposed methods and evaluation of the Decision Support System through representative pilot scenarios.
Scientific and technical coordination of the project, dissemination of results and promotion of knowledge transfer to companies, researchers and society.
PROJECT LOGIC
Establish the conceptual basis and define the Field Service planning problem.
Analyse processes and structure the information required for intelligent decision-making.
Develop mathematical models and advanced OR + AI solution methods.
Integrate the developed methods into a Decision Support System and validate them in representative scenarios.
EXPECTED OUTCOMES
A comprehensive framework for understanding and modelling dynamic Field Service planning and scheduling.
Multi-objective mathematical models and advanced algorithms combining Operations Research, metaheuristics and Artificial Intelligence.
An advanced DSS integrating heterogeneous data, optimization models and intelligent algorithms.
Scientific validation of the proposed solutions through computational experimentation and representative pilot applications.
MILESTONES
Consolidation of the conceptual framework and modelling foundations for Field Service planning.
Definition of the unified data structure and governance principles required by the project.
Development of the first integrated prototypes combining optimization and Artificial Intelligence methods.
Availability of a beta version of the integrated Decision Support System.
Final validation of the developed solutions through one or two representative pilot applications.
36-month roadmap
Planned execution of the eight Work Packages across three project years. The schedule follows the approved project proposal.
Conceptual framework and process modelling
Unified data model and data governance
OR + AI functional prototypes
Integrated DSS beta
Final validation and impact analysis
Timeline shown in project months, not calendar dates. Based on the Work Plan schedule in the project proposal (pp. 11–12).
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Discover the Principal Investigators, Research Team and Collaborating Researchers participating in OMASCED-SABIA.